Programme terms

These terms apply to the three-month The Body: Care programme purchased from The Body School Inc., a Delaware corporation ("we", "us"). Our mailing address is 8 The Green, Dover, DE 19901, USA. Our authorised contact is Sofiia Rozhko, known as Sofia. You can contact us at info@thebody.school.

Your agreement consists of this version of the programme terms, the personalised offer sent to you before purchase, and the price and payment schedule shown at checkout. Please check these before paying and contact us if anything is unclear or inconsistent. Your personalised offer specifies your goals and the support included in your programme.

These programme terms take priority over conflicting general website terms for purchases that expressly refer to them. Existing clients keep the terms they accepted when they purchased. This page does not change an existing agreement.

Your programme runs for three calendar months from the start date agreed with you in writing. We confirm the start and end dates by email. Onboarding does not shorten your agreed support period. There is no automatic programme renewal.

Unless your personalised offer expressly states otherwise, The Body: Care includes:

As soon as your first payment is confirmed, Sofia will send your questionnaire, access to the online system and setup instructions. Please use the email address at checkout where you want to receive these materials.

After receiving your completed questionnaire, Sofia needs 48 hours to review it and prepare. Your first Zoom consultation will take place after that preparation period, at a time agreed with you. Please tell us if you need help with the questionnaire or system.

Your total programme fee and currency are stated in your personalised offer and at checkout before payment. Any mandatory charges collected by us must be included in the total disclosed before you pay. Your agreed programme price will not increase during the three-month term.

If you choose the three-payment plan, you commit to the full three-month programme fee, divided into three equal monthly instalments. These instalments spread the price of one programme; they are not separate monthly purchases.

The first instalment is charged when you complete checkout. The second is due one calendar month later, and the third two calendar months after the first. Where that day does not exist in a later month, the instalment falls on the last day of that month. We confirm your billing dates after your first payment. Billing dates and support dates may differ.

There is no fourth instalment, automatic extension or automatic programme renewal. Any further programme requires a separate agreement. If you choose to pay in full instead, only the single amount shown at checkout is charged.

Prices marked US$ or USD are in US dollars. Any currency conversion or foreign transaction fees charged by your bank or card issuer are outside our control.

By accepting these terms and completing checkout for the three-payment plan, you authorise The Body School Inc., through Stripe, to store your payment method and charge the three instalments at the amounts and intervals disclosed above and at checkout. Additional purchases or extensions require a separate agreement.

If an authorised payment fails, Stripe may retry it and we will contact you to resolve the issue. This agreement adds no late-payment fee and does not make future instalments immediately payable. We may pause support for an undisputed overdue payment after written notice and a reasonable opportunity to resolve it; we will explain the effect on your support dates.

You can withdraw permission for future automatic charges by emailing info@thebody.school. After receiving your notice, we will stop initiating further automatic charges and retries. Withdrawal does not reverse charges already submitted, and does not itself cancel the programme or remove any amount lawfully due under the agreement. Where a lawful balance remains, we will arrange another payment method with you.

Your purchase is a three-month commitment. Subject to your mandatory rights, our delivery of the agreed services and any written agreement to end early, instalments remain due on their agreed dates. Choosing not to use the support does not, by itself, cancel the agreement.

To request cancellation, a pause, an early end or a refund, email info@thebody.school. We will respond in writing with the effective date, any amount lawfully payable and any refund due. You do not need our permission to exercise a statutory cancellation right.

Mandatory cancellation, refund and payment-dispute rights remain unchanged. Completing a questionnaire or accessing the system does not itself waive those rights. Where the law requires a separate notice, cancellation form or express request to start work during a cancellation period, we will provide or obtain it separately.

If you validly cancel under applicable law, the applicable cancellation and refund rules take priority. If we agree an early end for another reason, we will set out the final payment and refund arrangements in writing before you accept that arrangement. We do not add an early-termination penalty under these terms.

If we cannot provide the agreed programme and you do not accept an alternative, we will stop charges for support we cannot provide and refund prepaid fees for that unused support. Unless mandatory law provides a different or more favourable remedy, delivered support is valued at the programme fee multiplied by the number of days delivered, divided by the total programme days. We refund any amount already paid above that value; any lawful balance for delivered support is confirmed in writing. No refund calculation limits a greater remedy available under applicable law.

Please provide accurate information about your health, medication, injuries and routine, tell us about changes, and share the food records and questions needed to personalise your support. Tell us promptly if you need to rearrange a call.

The programme provides nutrition and exercise coaching. Doctor input stays within the professional's lawful scope and does not replace your local clinician or emergency care. Continue to follow advice from your treating clinician. Results vary; no particular weight or health outcome is guaranteed.

Our general Privacy Policy explains how we handle personal information. Before collecting health information, we will provide the relevant intake privacy information and obtain any required consent. Programme information is used and shared with the relevant team as explained in that notice.

Accepting these terms does not give permission to publish your name, photographs, health information, results or testimonial. Any such use requires a separate permission.

Programme materials are for your personal use. Keep your account access private and do not redistribute the materials commercially.

You accept this agreement by selecting the required terms checkbox and completing the first payment at checkout. A separate handwritten signature is not required by this agreement. Acceptance includes your payment authorisation in section 5 when you choose instalments. Your statutory rights remain unchanged.

We will email your order confirmation, payment schedule and a copy of, or a downloadable link to, the version of these terms you accepted. You agree to receive programme documents and communications electronically at the email address you provide. You can save or print these terms for your records.

Later website updates do not change your purchased programme. Changes to your individual agreement, including dates, pauses or extensions, must be agreed in writing. Delaware law applies only as permitted by mandatory law; applicable consumer protections and your right to use a competent court or regulator where you live remain unchanged.